Terms of Service Update

We want to let you know that we’ve updated our Terms of Service.

Here are some of the key updates:

  • About Us – we have specified detailed Professional Indemnity Insurance information regards our compulsory provider ‘Hiscox’.
  • Placing An Order And Its Acceptance – we have outlined the detail of our order and acceptance process. Along with an explanation of how upgrades and downgrades can occur.
  • Cancelling Your Order And Obtaining A Refund – we have been explicit in what happens in the event of cancellation in terms of refunds and data storage.
  • Our Services – we have outlined how our support system works by way of registering online tickets first. In addition, we have explained that ongoing training occurs by way of our webinar channel, or by way of paid personal screenshare demonstrations.

Please take a moment to review our updated Terms of Service and accompanying Privacy Policy.

If you have any questions in regards to our updated terms, you may contact us via the ‘Support‘ channel accessible when logged-into your account.